risk management

Possible Decrease in Lost Devices by UK Government Departments

Whilst discussions of information security tend to focus on high-tech cyber attacks; the reality is that many data breaches are down to human error. Generally the biggest single cause of data breaches reported to the Information Commissioner’s Office is simply people sending information to the wrong people. Loss or theft of devices is another significant …

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The Cost of the Erith Fire and how much has Ocado Learnt from Previous Incidents?

It is rare to get detailed information on the costs of incidents; so the recent financial update from Ocado Retail, covering the period around the fire at their Erith fulfilment centre, is particularly interesting.  Comments by the company’s senior management, also raise a question mark over how much they have learnt from previous fires. A …

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Salesforce Outage – How Reliable are Cloud-Based Systems?

Salesforce is still working to fully restore services to clients after a serious outage that began late last night.  Initially their entire portfolio of customer relationship management services were inaccessible to users; but most were restored within a few hours. As a major player in the software-as-a-service industry, Salesforce are clearly focused on keeping their …

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